Hybrid Resume Template

Hybrid resumes allow you to highlight skills and include your job history in chronological order. I recommend using this style of resume to move into a new professional area. Below is an example for you to review.

[Name
Contact Information]

[Skills summary:] IT Executive Building Effective Global Teams Bridging Business and Technology 
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Global executive with experience in Western Europe, Central Europe, Central and Latin America, North America 
-Respected leader of large, mission critical and at-risk programs, known to deliver on complex programs 
-Executive relationship manager working closely with VP and C-level executives 
-Effective communicator at executive and team levels, as well as across cultures 
-Successful leader of global teams; able to deliver timely and cost-effective initiatives 
-Delivered programs/results for top line clients: AT&T, Sprint, US Cellular, CenturyLink, Cable & Wireless
-Experienced IT and Program Manager with over twenty-five years of verifiable experience 

[Accomplishments:] Recent Success: Projects & People
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Led sales and delivery of consulting services across all North American clients 
-Designed and led get-well approach for beta programs in Colombia and the Netherlands regarding Amdocs’ accountability to provide full system integration capabilities 
-Created strategy, methodology, and global implementation plan for Amdocs’ Prime System Integrator service offering 
-Launched Amdocs Girls in Tech advocacy encouraging female students to pursue STEM fields in North America and LATAM 
-Selected in Amdocs’ Excellent Leader High Potential fast-track development program 
-Led international initiatives in Central Europe, Western Europe, Caribbean, Latin America, USA and Canada 

Professional Experience 

Senior Vice-President, ProCom Consulting, LLC Alpharetta, GA 04/15 – Present 
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Generated $23M annual sales and delivered $100M annual consulting services as senior consulting partner for North America within Amdocs Consulting Division, focused on consultative business development, oversight of consulting engagements, and sharing senior telecom expertise with client business groups 

Vice-President, Amdocs Consulting Division Alpharetta, GA 10/06 – 4/15 
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Generated $23M annual sales and delivered $100M annual consulting services as senior consulting partner for North America within Amdocs Consulting Division, focused on consultative business development, oversight of consulting engagements, and sharing senior telecom expertise with client business groups 
-Defined strategy and retained accountability for methodology, tools, templates, design, maintenance, compliance, and integration of practice offerings for > 500 global consultants as the global practice lead for Amdocs Consulting 
-Participated in Amdocs’ 2011 Excellent Leader Program, consisting of a year- long program within Amdocs of the highest potential corporate leaders for the future. Selected as representative of the group to present results of the year-long project to Amdocs’ CEO and direct management team 
-Led the $500M BSS/OSS transformation program at US Cellular resulting in the modernization of customer care and billing operations, and allowing for additional competitive marketing offers 
-Oversaw AT&T Wireless billing consolidation of 26M former BellSouth subscribers over 18 months, allowing for sun-setting legacy BellSouth billing solution resulting in year over year corporate savings 
Supervised successful billing consolidation for merger between Sprint and Nextel, resulting in conversion of 34M subscribers into a single, more efficient billing operations 

Managing Director, Reser & Associates Various Locations 3/95 - 10/06 
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Symbol Technologies, Long Island, NY - Project manager for an international merger & acquisition that involved transferring plants, facilities, equipment, employees and worldwide logistics involving three countries, three currencies, and two languages 
-CenturyLink, Monroe, Louisiana - Program manager for migrating over 2.4 million wire-line, long distance, data, and internet service subscribers to new, modernized billing platform with 18 milestones achieved over 18 months 
-Rogers, Toronto, Canada - Amdocs program management office during planning phase of an integrated customer management program, encompassing the creation of a business case, 3-year roadmap and project plan, supporting business drivers/benefits, and end-state solution architecture 
-Cable & Wireless, Cayman Islands and Barbados - Consultant assisting with implementation of $93M customer care and billing solution across 14 Caribbean countries 
-Czech Telecom, Prague, Czech Republic – Business requirements manager for privatization of a Central European national telecommunications provider. Migrated over 3.5 million subscribers to new billing application, introduced new business processes, and new organization structure to support a competitive marketplace 
-Semagroup, Sophia Antipolis, France – Program manager of a new customer care solution at a multi-site, multi-cultural R&D center, supervising a development team representing 10 nationalities producing a new product offering for the telecommunications industry 
Southwestern Bell Mobile Systems, Dallas, Texas – Program manager for initial implementation of Amdocs’ customer care and billing solution across the United States. Supervised a 20 person team, established quality assurance plans, and migrated 3M wireless subscribers 

Manager, Ernst & Young – Southern Management Consulting Dallas, TX 1/90 - 3/95 
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Managed multiple financial package selection and implementation projects for clients across Ernst & Young’s Southern Management Consulting unit, in telecoms, manufacturing, insurance, and consumer products industries 
-Inducted and trained new consultants while instructor and team leader for Ernst & Young’s national training program 

Education 

Texas A&M University College Station, TX 
Master of Science - Business Computing Science
Bachelor of Business Administration – Business Analysis & Research
Bachelor of Business Administration – Accounting 

Professional Certifications, Memberships and Awards 
Amdocs Consulting Executive Sponsor of Girls in Tech advocacy encouraging female students to pursue STEM fields 
2012 Amazing Women of Amdocs 
Amdocs 2011 Excellent Leader Program 
Project Management Professional (PMP) 
Project Management Institute (PMI) 
TnAchieves Mentor for High School Seniors 
Court Appointed Special Advocate (CASA) Volunteer against child abuse and neglect 
Licensed Insurance Agent – Property/Casualty/Life/Health